Twitter

Facebook

Youtube

RSS

Hindi News | Samay | UP/Uttarakhand | MP/Chhattisgarh | Bihar/Jharkhand | Rajasthan | Aalami Samay
  Rashtriya Sahara Roznama Sahara
British Airways probes massive customer data theft
Last Updated : 07 Sep 2018 10:50:15 AM IST

 

British Airways announced that it was probing a massive theft of customer data from its website and mobile app.

The airline said the breach took place between 10.58 p.m. on August 21 and 9.45 p.m. on September 5, the BBC reported.

"The breach has been resolved and our website is working normally," it said in a statement on Thursday night.

"We have notified the police and relevant authorities. We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers' data very seriously."

British Airways said personal and financial details of customers making bookings had been compromised.

About 380,000 transactions were affected, but the stolen data did not include travel or passport details.

All affected customers had been contacted on Thursday night.

Alex Cruz, British Airways' Chairman and Chief Executive, said: "We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers' data very seriously."

This is not the first customer relations problem to affect the airline in recent times, the BBC said.

In July, the airline apologised after IT issues caused dozens of flights in and out of London's Heathrow Airport to be cancelled.

In June, more than 2,000 British Airways passengers had their tickets cancelled because the prices were too cheap.

In May 2017, serious problems with British Airways' IT systems led to thousands of passengers having their plans disrupted, after all flights from Heathrow and Gatwick were cancelled.



IANS
London
For Latest Updates Please-

Join us on

Follow us on


What binds the two most talked about nations - India and Pakistan together? What makes the

Actor Emraan Hashmi is set to don a never-seen-before avatar of the freedom fighter -- Ram

LG Electronics Inc said on Wednesday that it will introduce new C with its artificial inte

 

Samay Live
Samay Live
Samay Live
Samay Live
Samay Live
Samay Live
Samay Live
Samay Live

172.31.16.186